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| Author: | Thieme, J. Ceyp, M. |
| Title: | Planungsstufen eines Call Centers. |
| Journal: | Absatzwirtschaft
1998 : MAY, p. 88, 90, 92, 94 |
| Index terms: | TELEPHONE SELLING MARKETING CUSTOMER RELATIONS EFFICIENT CONSUMER RESPONSE IMPLEMENTATION |
| Language: | ger |
| Abstract: |
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