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Author: | Formica, S. McCleary, K. |
Title: | Professional-development needs in Italy: Hoteliers identify the management skills that require improvement |
Journal: | Cornell Hotel and Restaurant Administration Quarterly
2000 : APR, VOL. 41:2, p. 72-78 |
Index terms: | Hotel management Hotel and catering industry Human resource management |
Language: | eng |
Abstract: | The purpose of the present investigation was to determine and measure the perceived importance of the professional needs of managing owners and general managers in the Italian hotel industry. |
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