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Author:Kraut, R. et al.
Title:Coordination and virtualization: The role of electronic networks and personal relationships
Journal:Organization Science
1999 : NOV-DEC, VOL. 10:6, p. 722-740
Index terms:Computer networks
Organizations
Human relations
Outsourcing
Surveys
Freeterms:Virtual organizations
Language:eng
Abstract:One view holds that organizations are virtual to the extent that they outsource key components of their production processes, and that electronic networks make it easier to do this. The goal is to examine explicitly the effects that use of electronic networks for transactions with suppliers has on firm's degree of virtualization. The use of electronic networks for transactions was not associated with increased outsourcing, but rather with greater dependence on internal production. The use of interpersonal relationships for coordination was positively associated with greater network use.
SCIMA record nr: 215713
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