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| Author: | Leung, H.K.N. |
| Title: | Quality metrics for intranet applications |
| Journal: | Information & Management
2001 : JAN, VOL. 38:3, p. 137-152 |
| Index terms: | Quality Measurement Intranet Software |
| Language: | eng |
| Abstract: | As the number of intranet application increases, software developers face a new software paradigm and possibly a new set of quality requirement. The work discussed here attempts to identify practical software metrics for intranet applications. The six software quality characteristics and 32 quality sub-characteristics of the Extended ISO model are used as a basis to identify the key quality characteristics of intranet applications. From the results of a user survey, three key quality characteristics are identified; they are reliability, functionality, and efficiency. Five sub-characteristics (availability, accuracy, security, suitability and time behaviour) are found to be the key attributes of intranet applications. |
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