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| Author: | Morris, M.W. Moore, P.C. |
| Title: | The lessons we (don't) learn: conterfactual thinking and organizational accountability after a close call |
| Journal: | Administrative Science Quarterly
2000 : DEC, VOL. 45:4, p. 737-765 |
| Index terms: | ACCOUNTABILITY LEARNING |
| Language: | eng |
| Abstract: | The authors investigate how individuals learn from imagined might-have-been scenarios. The authors hypothesize that individuals are more likely to learn when they have responded to an event with upward-directed, self-focused counterfactual thoughts, and, additionally, that this learning process is inhibited by accountability to organizational superiors. Support for these hypotheses was obtained in two studies that assessed learning by aviation pilots from the experience of near accidents. |
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