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Author:Hogan, J.E.
Title:Expected relationship value: a construct, a methodologyfor measurement, and a modeling technique
Journal:Industrial Marketing Management
2001 : MAY, VOL. 30:4, p. 339-351
Index terms:BUSINESS-TO-BUSINESS
Freeterms:VALUE CREATION
RELATIONSHIP VALUE
Language:eng
Abstract:The purpose of this research is to propose a new construct, expected relationship value, and an innovative method for its measurement. The proposed methodology relies on qualitative research techniques to gather dispersed organizational knowledge about the relationship.
SCIMA record nr: 221287
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