search query: @author Sutcliffe, K. M. / total: 1
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| Author: | Sutcliffe, K. M. McNamara, G. |
| Title: | Controlling Decision-Making Practice in Organizations |
| Journal: | Organization Science
2001 : JUL-AUG, VOL. 12:4, p. 484-501 |
| Index terms: | DECISION MAKING EFFECTIVENESS ORGANIZATION |
| Language: | eng |
| Abstract: | The authors answer the question how decision are practices fostered in organizations and how are they linked to decision outcomes. This study addresses these questions by examining one financial institution's efforts to standardize and control decision making across geographically separated organizational units. The authors argue that decision-maker behavior is situated and is not simply a function of individual choice. Rather, in organizational settings decision-makers are subject to a hierarchy of influences that affect the decision processes they use and their resulting decision choices. To test their ideas, the authors examined 900 borrower "risk rating" decisions and found general support for the authors' hypotheses. |
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