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| Author: | DelVecchio, S. (et al.) |
| Title: | Exploring consumersÂ’ perceptions of online credit card theft |
| Journal: | Journal of Internet commerce
2002 : VOL. 1:2, p. 17-36 |
| Index terms: | Internet Privacy Electronic commerce Credit cards Consumer behaviour Crime Risk |
| Freeterms: | e-commerce |
| Language: | eng |
| Abstract: | Retailers offer consumers assurances and attempt to allay their fears over using their credit card for online transactions. Consumers, however, may not be reacting to these assurances. This exploratory study examines how consumers assess the risks associated with using their credit card online. Results of this study support the notion that consumers assess risk in a multi-dimensional manner. Consumers may be concerned with the possibility of losing many forms of resources, such as financial resources and time. |
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