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| Author: | Tracey, J. Bruce Nathan, Arthur E. |
| Title: | The strategic and operational roles of human resources: an emerging model |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2002 : AUG, VOL. 43:4, p. 17-26 |
| Index terms: | Human resource management Hotel and catering industry Job analysis |
| Language: | eng |
| Abstract: | The authors propose a human-resources model that returns most HR decisions to the "workplace". The objective is to get those who are closest to a given situation to make the decisions. For example, line managers and front-line employees who are closest to the job may be involved in hiring decisions part of the screening process. Human- resources management may be most effective when decisions are made as close as possible to the point where the decision will be impelemnted. |
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