search query: @author Doran, G.T. / total: 1
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| Author: | Doran, G.T. Gunn, J. |
| Title: | Decision making in high-tech firms: Perspectives of three executives |
| Journal: | Business Horizons
2002 : NOV/DEC, VOL. 45:6, p. 7-16 |
| Index terms: | Management Chief executive officers Decision making Strategic management High technology Companies USA |
| Language: | eng |
| Abstract: | Part science, part art, decision making is once of an executive's primary accountabilities. A firm's success or failure relies heavily on its top managers' decision making and the quality. Judging from conversations and interviews with senior execs of high-tech companies, the decision-making process is, on average, noticeably more egalitarian than in traditional, hierarchical companies. In manufacturing operations, technical specifications drive the process, in service firms, customer behavior does. But in the high-tech world, the process is based on group-aided or participative management style, with a high tolerance of employee error. The perspectives of 3 executives are presented. |
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