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| Author: | Olson-Buchanan, J. B. Boswell, W. R. |
| Title: | The role of employee loyalty and formality in voicing discontent |
| Journal: | Journal of Applied Psychology
2002 : DEC, VOL. 87:6, p. 1167-1174 |
| Index terms: | COMPANY LOYALTY DISPUTES EMPLOYEES |
| Language: | eng |
| Abstract: | This study extends prior research on voice, loyalty, and postvoice outcomes by examining a variety of methods by which an employee may choose to voice a dispute. The authors argue that more loyal employees may prefer and use less formal methods to voice discontent and that the use of less formal voice methods relates to less job search activity and lower intent to quit. |
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