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| Author: | Daskalopulu, A. Dimitrakos, T. Maibaum, T. |
| Title: | Evidence-Based Electronic Contract Performance Monitoring |
| Journal: | Group Decision and Negotiation
2002 : NOV, VOL. 11:6, p. 469-485 |
| Index terms: | CONTRACTS PERFORMANCE APPRAISAL TRUST MARKETS |
| Language: | eng |
| Abstract: | One aspect of the development of e-market services for the facilitation of business-to-business electronic commerce concerns the provision of automated support for contract performance assessment. Assessing the parties' performance of an agreement, once it comes into force, requires reasoning with the contract terms as parties go about conducting their business exchange, sometimes complying and sometimes deviating from their pre-agreed prescribed behaviour. Compliance with prescribed behaviour is typically evaluated individually by each partner to an agreement and where parties' views differ, disputes arise that require some form of resolution. In this paper the authors present a simple architecture for an e-market, where an artificial (controller) agent undertakes such resolution. |
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