search query: @author Rice, S. K. / total: 1
reference: 1 / 1
« previous | next »
| Author: | Dirks, D. Rice, S. K. |
| Title: | "Dining while black": tipping as social artifact |
| Journal: | Cornell Hotel and Restaurant Administration Quarterly
2004 : FEB, VOL. 45:1, p. 30-47 |
| Index terms: | Tourist industry Restaurants Service Pay Coloured people USA |
| Language: | eng |
| Abstract: | The research indicates that white American restaurant workers activitely participate inderogatory stereotyping of black American customers, engage in the use of racial code words and derogatory ethnic labels, and discriminate in their service interactions with black customers. |
« previous | next »
SCIMA