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| Author: | Hu, B. A. Cai, L. A. |
| Title: | Hotel labor productivity assessment: a data envelopment analysis |
| Journal: | Journal of Travel & Tourism Marketing
2004 : VOL. 16:2-3, p. 27-38 |
| Index terms: | Hotel management Productivity Data envelopment analysis USA |
| Language: | eng |
| Abstract: | Using the data collected from the hotels in the state of California, this study applies DEA to calculate the labour productivity score of each sampled hotel. The internal and external determinants of labour productivity are examined. Implications of the results are also discussed. |
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