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Author:Schultz, D. E.
Cole, B.
Bailey, S.
Title:Implementing the "connect the dots" approach to marketing communication
Journal:International Journal of Advertising
2004 : VOL. 23:4, p. 455-477
Index terms:Advertising
Communication
Measurement
Effectiveness
Language:eng
Abstract:Measurement of the impact and effects of advertising and other forms of marketing communication have been long-time goals of most marketing organisations. The article reviews three basic marcom measurement models, i.e. return-on-investment (ROI), return-on-brand-investment (ROBI) and return-on-customer-investment(ROCI).
SCIMA record nr: 256823
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