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Author:Srivastava, N.V.
Mookerjee, A.
Title:Determinants of brand equity for banking business application software products
Journal:International Journal of Technology Management
2004 : VOL. 28:1, p. 128-138
Index terms:Banking
Brands
Software
Trust
Language:eng
Abstract:There has been only few explorations on brand equity for high tech products. The drivers of brand equity for high-tech industrial products (where technology embedded within a product has traditionally assumed a higher profile) is likely to affect the purchase at various stages in the process. The determinants of brand equity are explored for banking business application software products using semi-structured interview format. The key determinants of brand equity were identified as perceived value and trust.
SCIMA record nr: 259423
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