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Author:Woerd, F. van der
Brink, T. van den
Title:Feasibility of a responsive business scorecard - a pilot study
Journal:Journal of Business Ethics
2004 : DEC I, VOL 55:2, p. 173-186
Index terms:strategy
corporate responsibility
PERFORMANCE APPRAISAL
performance management
responsibility
balanced scorecard
sustainable development
tourist industry
food industry
Freeterms:corporate social responsibility
scorecard
Language:eng
Abstract:This article looks into the issue of integrating sustainability into company strategy by using a Scorecard. Ambitious companies want to balance their economic (compliance, profit), social and ecological targets, for which this paper suggests a format of a Responsive Business Scorecard (RBS). The RBS includes five perspectives: Customer & Suppliers, Financiers & Owners, Society & Planet, Internal Process and Employees & Learning. The practical feasibility of the scorecard is assessed in food and tourist industries.
SCIMA record nr: 261722
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