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Author:Roemer, E.
Title:The impact of dependence on the assessment of customer lifetime value in buyer-seller relationships
Journal:Journal of Marketing Management
2006 : FEB, VOL. 22:1-2, p. 89-109
Index terms:business-to-business
customers
relationship marketing
Language:eng
Abstract:This paper combines two areas of relationship marketing: dependence between buyers and sellers and the assessment of customer lifetime value in business-to-business relationships. It proposes the use of specific customer valuation models in four different types of dependence in buyer-seller relationships.
SCIMA record nr: 263053
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