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Author: | Albacete-Sáez, C. Fuentes-Fuentes, M.M. Lloréns-Montes, J. F. |
Title: | Service quality measurement in rural accommodation |
Journal: | Annals of Tourism Research
2007 : JAN, VOL 34:1, p. 45-65 |
Index terms: | rural areas structural analysis tourism |
Language: | eng |
Abstract: | This article discusses the quality measurment of a relatively new phenomena: rural tourism. The authors develop a tool for hotel management by which to measure the quality of service in rurally located tourist lodging. By using a confirmatory factor analysis the authors identify five dimensions with good levels of reliability and validity. |
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