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Author:Macdonald, E.
Uncles, M. D.
Title:Consumer savvy: conceptualization and measurement
Journal:Journal of Marketing Management
2007 : VOL 23:5-6, p. 497-517
Index terms:consumers
Freeterms:consumer-centricity
savvy consumers
e-marketing
scale development
Language:eng
Abstract:The article discusses the conceptualization of savvy consumers. The authors use standard scale development procedures based on a sample from an online panel of consumers. The findings indicate the value of formal, empirically-grounded measures of consumer savvy, something that has been absent from many previous commentaries on the characteristics of savvy new consumers.
SCIMA record nr: 264533
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