search query: @author Gray, D.E. / total: 1
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Author: | Gray, D.E. Ekinci, Y. Goregaokar, H. |
Title: | Coaching SME managers: business development or personal therapy? A mixed methods study |
Journal: | International journal of human resource management
2011 : FEB-MAR, VOL 22:4-6 p. 863-882 |
Index terms: | executives management development performance appraisal small and medium-sized enterprises (smes) |
Language: | eng |
Abstract: | This study examines the factors which have an effect on managers' decision to engage with coaching, their perceptions of the coaching "journey" and the kinds of benefits accruing from coaching: organizational, personal or both. As part of a mixed methods approach, a survey tool was developed based on a range of relevant management competencies from the UK's Management Occupational Standards and responses analyzed using importance-performance analysis, and approach initially used in the marketing sector to evaluate customer satisfaction. Results suggest that coaching had significant influence over personal attributes such as "Managing Self-Cognition" and "Managing Self-Emotional", whereas the impact on business-oriented attributes was weaker. |
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