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| Author: | Sadu, G. Cooper, C. Allison, T. |
| Title: | A post office initiative to stamp out stress. |
| Journal: | Personnel Management
1989 : AUG, VOL. 21:8, p. 40-45 |
| Index terms: | STRESS WORKING CONDITIONS COUNSELLING POST OFFICE UNITED KINGDOM |
| Language: | eng |
| Abstract: | Review of the U.K. in-house stress counselling service scheme and the results achieved in the Post Office, related to the employee advisory resource /EAR/ programme. Business operations that cause psychological difficulties. The appointment of counsellors and their 4 areas of activity. Occupational health. Sources of referral and client problems. Evaluation and use of questionnaires. The analysis results of stress counselling. EAR programmes in the USA and Canada. Panels cover mental health, employee stress, coronary heart disease, alcoholism, psycho-neurotic disorders, psychiatric injury claims, and depression problems. A Box illustrates a letter sent to employees, and changes in questionnaire and sickness absence. |
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