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Author:Hornik, J.
Zaig, T.
Shadmon, D.
Title:Reducing Refusals in Telephone Surveys on Sensitive Topics
Journal:Journal of Advertising Research
1991 : JUNE/JULY, VOL. 31, p.49-56
Index terms:SURVEYS
MAIL SURVEYS
CONSUMER RESEARCH
Language:eng
Abstract:Four inducement techniques are presented and empirically evaluated. FITD (Foot-in the-door), the low ball (LB) procedure and two combined techniques. It was investigated whether the two techniques could be considered complementary to one another and produce in conjuntion an even greater degree of compliance.
SCIMA record nr: 95404
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