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Author:Ehrenberg, A.
Goodhardt, G.
Title:New brands: Near instant loyalty
Journal:Journal of Marketing Management
2000 : JUL, VOL. 16:6, p. 607-617
Index terms:Brand loyalty
Customers
Product development
Language:eng
Abstract:An unexpected finding is that loyalty to the new brand was near-instant in some 20 cases examined so far: the new brands' average purchase frequency at launch is already at the same level as a year or two later and also as for competitive established brands.
SCIMA record nr: 214342
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