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Author:Cicic, M.
Patterson, P.
Shoham, A.
Title:Antecedents of international performance: a service firms' perspective
Journal:European Journal of Marketing
2002 : VOL. 36:9-10, p. 1103-1118
Index terms:SERVICE
INTERNATIONAL MARKETING
EXPORTS
COMPANY PERFORMANCE
MARKET ORIENTATION
Language:eng
Abstract:Madsen synthesized international performance studies and identified 20 performance antecedents. Of these, 12 are unrelated to international performance or have conflicting relationships across the reviewed studies. The authors use his recommendations to increase the value of international performance research. First, the authors include seven antecedents that cover the organizational, environmental, strategic, and performance domains of his model, including components of the market orientation model. Second, earlier studies involved mostly North American and European goods' exporters. This study extends previous research to the service sector in Australia.
SCIMA record nr: 246338
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