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Author:Han, J.
Mills, J. E
Title:Zero acquaintance benchmarking at travel destination websites: that is the first impression that national tourism organizations try to make?
Journal:International Journal of Tourism Research
2006 : NOV, VOL 8:6, p. 405-430
Index terms:
Freeterms:grounded theory
hospitality and tourism website effectiveness
national tourism organizations
online promotion evaluation
zero acquiantance
Language:eng
Abstract:This article discusses the marketing effectivenes of hospitality and tourism websites. The uthors develop a tool called the online promotion evaluation instrument with the aim of condencing 47 existing tools. The new instrument was tested in a random sample of 25 National Tourism Organization websites worldwide. The results are presented in this paper with implications for future research.
SCIMA record nr: 264432
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