search query: @author Richardson, B. / total: 10
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| Author: | Moss, C. D. Richardson, B. |
| Title: | Customer satisfaction - the key to successful and legally unfettered trading. |
| Journal: | European Journal of Marketing
1985 : VOL. 19:6, p. 5-11 |
| Index terms: | CONSUMER SATISFACTION |
| Language: | eng |
| Abstract: |
SCIMA