search query: @author Powers, T. L. / total: 10
reference: 8 / 10
Author: | Powers, T. L. |
Title: | Identify and fulfill customer service expectations. |
Journal: | Industrial Marketing Management
1988 : NOV, VOL. 17:4, p. 273-276 |
Index terms: | INDUSTRIAL MARKETING SERVICE MANAGEMENT |
Language: | eng |
Abstract: |
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