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Author:Arroba, T.
James, K.
Title:Reducing the cost of stress: an organisational model. (!Stress management)
Journal:Personnel Review
1990 : VOL. 19:1, p. 21-27
Index terms:STRESS
ORGANIZATIONAL PSYCHOLOGY
Language:eng
Abstract:A model of organizational stress management is presented, as a four stage process, comprising: getting the organization to recognize stress; training individuals in stress management; providing helping skills; and providing a stress audit. It is argued that each of these stages involves a series of interesting tasks, that can be either facilitated or hindered by a range of organizational supports or constraints. The management of stress is of major importance to all management functions - not only personnel - in the light of its heavy potential costs. The stages can form an iterative process which help the organization manage pressure levels, and above all reduce costs of stress.
SCIMA record nr: 74564
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