search query: @indexterm CONSUMER EXPECTATIONS / total: 100
reference: 48 / 100
Author: | Ireland, L. |
Title: | Customer satisfaction: the project manager's role |
Journal: | International Journal of Project Management
1992 : MAY, VOL. 10:2, p.123-127 |
Index terms: | PROJECT MANAGEMENT QUALITY CUSTOMERS CONSUMER EXPECTATIONS CONSUMER SATISFACTION |
Language: | eng |
Abstract: |
SCIMA