search query: @indexterm CONSUMER EXPECTATIONS / total: 100
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| Author: | Avery, H. |
| Title: | Nordic banks respond to demanding clients |
| Journal: | Euromoney
2004 : APR, VOL. 35:420, p. 150-152 |
| Index terms: | Banks Banking Service quality Consumer expectations Scandinavia Nordic countries Denmark Finland Norway Sweden |
| Language: | eng |
| Abstract: | Having suffered significant losses when the technology bubble burst, Scandinavia's high-net-worth individuals have become more demanding about products and services they expect from their banks. And with the number of wealthy predicted to rise banks are being spurred to tailor their offerings to suit these clients. |
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