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| Author: | Lank, E. |
| Title: | Leveraging invisible assets: the human factor (Know-How; Innerbetriebliche Kommunikation; Immaterielle Güter) |
| Journal: | Long Range Planning
1997 : JUN, VOL. 30:3, p. 406-412 |
| Index terms: | |
| Freeterms: | MANAGEMENT |
| Language: | eng |
| Abstract: | Though invisible and difficult to measure, knowledge and human expertise are the creators of value. What new approaches might business leaders adopt to ensure that this intangible source of value is managed and enhanced? The success of a knowledge-based organization always depends on the willingness to share knowledge and expertise. Implementing effective knowledge management processes requires a recognition that intangible assets are a key aspect of the organization's value. Investment in new processes, roles and tools will be needed, and leaders must be committed to establishing this new way of working. |
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