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Author: | Colquitt, J. A. |
Title: | Computer-Assisted Communication and Team Decision- Making Performance: The Moderating Effect of Openness to Experience |
Journal: | Journal of Applied Psychology
2002 : APR, VOL. 87:2, p. 402-410 |
Index terms: | COMPUTERS TEAM WORK DECISION MAKING |
Language: | eng |
Abstract: | This study examined the effects of computer-assisted communication on team decision-making performance as a function of the team's openness to experience. Seventy-nine teams performing a multiple-cue probability learning task were randomly assigned to 1 of 2 experimental conditions: (a) verbal communication or (b) computer-assisted communication (which combined verbal and computerized communication). The results indicated that access to computer-assisted communication improved the decision-making performance of teams, but only when the teams were high in openness to experience. This effect was observed using both global openness and more specific openness facets, as well as a variety of team-level aggregation strategies. |
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