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Author:Okazaki, S.
Title:Social influence model and electronic word of mouth
Journal:International Journal of Advertising
2009 : VOL. 28:3, p. 439-472
Index terms:consumers
computers
Freeterms:mobile device
Language:eng
Abstract:Mobile devices offer flexibility in time and space compared with laptop or desktop computers. Mobile devices enable consumers to be connected online more continually. This paper proposes a causal model for consumer participation in electronic word of mouth (eWOM) and compares the effects of PC-based and mobile-based eWOM. The results show that desire only partially mediates the effects on social intention of social identity. Mobile-based eWOM participants of the survey exhibit significantly higher perceptions on social intention, intrinsic enjoyment and cognitive social identity.
SCIMA record nr: 270008
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