search query: @author Heskett, J. L. / total: 11
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| Author: | Schlesinger, L. A. Heskett, J. L. |
| Title: | La empresa de servicios orientada al servicio. |
| Journal: | Harvard-Deusto Business Review
1992 : APR, 49, p. 42-57 |
| Index terms: | SERVICE INDUSTRIES HUMAN RESOURCE MANAGEMENT TRAINING APPRENTICESHIP RESTAURANTS |
| Language: | spa |
| Abstract: |
SCIMA