search query: @author Turnbull, P. / total: 11
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| Author: | Turnbull, P. Wass, V. |
| Title: | Marksist management: Sophisticated human relations in a high street retail store |
| Journal: | Industrial Relations Journal
1998 : JUN, VOL. 29:2, p. 98-111 |
| Index terms: | HUMAN RESOURCE MANAGEMENT SHOPS RETAILING |
| Language: | eng |
| Abstract: | Some large non-union firms are frequently cited as role models for soft human resource management (HRM). The key elements of sophisticated human relations practiced by these firms are well known but there is little evidence of employees' perceptions or experience of this management style. Data from a high street retail store which follows the Marksist version of sophisticated human relations reveals a significant gap between aspirations and outcomes. |
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