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Author:Albaum, G.
Title:The Likert scale revisited: An alternate version
Journal:Journal of the Market Research Society
1997 : APR, VOL. 39:2, p. 331-348
Index terms:SCALING
MARKETING RESEARCH
Language:eng
Abstract:This paper examines the effect of alternative scale formats on reporting of intensity of attitudes on Likert scales of agreement. A standard one-stage format and an alternate two-stage format were tested in three separate studies on samples of students in three countries. The two-stage format generated the greatest percentage of extreme-position responses across scales. A test of predictive ability showed that the two-stage format was a better predictor of product preferences.
SCIMA record nr: 177466
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