search query: @author Verhage, B. J. / total: 11
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Author: | Richins, M. L. Verhage, B. J. |
Title: | Cross-cultural differences in consumer attitudes and their implications for complaint management. |
Journal: | International Journal of Research in Marketing
1985 : VOL. 2:3, p. 197-206 |
Index terms: | COMPLAINTS CONSUMER ATTITUDES MARKETING MANAGEMENT MULTINATIONAL COMPANIES |
Language: | eng |
Abstract: |
SCIMA