search query: @author Green, D. / total: 11
reference: 4 / 11
Author: | Green, D. |
Title: | Lo que se aprende cuando se pierde un cliente. |
Journal: | Harvard-Deusto Business Review
1990 : JAN-MAR, 41, p. 95-101 |
Index terms: | CLIENTS COMPETITION |
Language: | spa |
Abstract: |
SCIMA