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| Author: | Schwartz, N. |
| Title: | What's in the cards for amex? |
| Journal: | Fortune
2001 : JAN 22, VOL. 143:2, p. 46-59 |
| Index terms: | AMERICA CONSUMERS STRATEGIC PLANNING |
| Language: | eng |
| Abstract: | The meeting was classic Chenault. Firing off detailed questions about American Express' overseas operations, then quickly moving on to the company's 2001 strategic plan and its newest card offerings, Ken Chenault prodded and probed his top lieutenants for info, occasionally interjecting advice on an upcoming management reshuffle. But the setting on this June day wasn't Chenault's plush 51-st-floor office, with its Master of the Universe views of New York Harbour and the Statue of Liberty. Rather, the 40 year old executive was presiding from a Midtown hospital bed. |
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