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| Author: | Urch Druskat, V. Wheeler, J.V. |
| Title: | Managing from the boundary: The effective leadership of self-managing work teams |
| Journal: | Academy of Management Journal
2003 : AUG, VOL. 46:4, p. 435-457 |
| Index terms: | Leadership Managers Team work |
| Language: | eng |
| Abstract: | This paper uses in-depth critical incident interviews with the external leaders of self-managing work teams and their team members, and interviews and surveys provided by managers, to understand how effective leader behaviours and strategies unfold over time. Content analyses of the data produced a process model showing that effective external leaders move back and forth across boundaries to build relationships,..., persuade their teams and outside constituents to support one another, and empower their teams to achieve success. |
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