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| Author: | Davis-Blake, A. Broschak, J.P. George, E. |
| Title: | Happy together? How using nonstandard workers affects exit, voice, and loyalty among standard employees |
| Journal: | Academy of Management Journal
2003 : AUG, VOL. 46:4, p. 475-485 |
| Index terms: | Human resource management Employees Work organization Industrial relations |
| Language: | eng |
| Abstract: | It is examined how a blended workforce, that is, one with "standard" and "nonstandard" workers in the same jobs, affected exit, "voice", and loyalty among standard employees. It is found that workforce blending worsened relations btw. managers and employees, decreased standard employees' loyalty, and increased their interest both in leaving their organizations and in exercising voice through unionization. However, these effects were contingent on whether the nonstandard workers were temporary or contract and on the salary and responsibilities of the standard employees. |
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