search query: @indexterm ESTONIA / total: 111
reference: 99 / 111
Author: | Repp, U. |
Title: | Estonian hotels perfecting their services |
Journal: | Baltic Review
1996 : SPRING, 9, p. 48-49 |
Index terms: | ESTONIA HOTEL MANAGEMENT SERVICE INDUSTRIES |
Language: | eng |
Abstract: | The quality and price level of services offered by a hotel are expressed by the star rating. Estonian hotels are awarded their stars according to the relatively strict Swiss rating system. Out of nearly 50 hotels, 16 currently have a star rating. The Tallin hotels Olympia and Palace and the Ranna in the Southwestern Estonian resort town of Parnu have four stars. There are also eight three-star, four two-star hotels and one one-star hotel. There are no five-star hotels in Estonia at present. An important way of increasing the number of clients is to provide new services. |
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