search query: @journal_id 600 / total: 1115
reference: 322 / 1115
| Author: | Fernandez Barcala, M. |
| Title: | Como medir la calidad en los servicios. |
| Journal: | Informacion Comercial Espanola
1996 : JUL, 755,p.113-125 |
| Index terms: | QUALITY QUALITY CONTROL CONSUMER SATISFACTION SERVICE QUALITY |
| Language: | spa |
| Abstract: |
SCIMA