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| Author: | |
| Title: | Call centres in Europe: part two |
| Journal: | European Industrial Relations Review
2000 : OCT, NO. 321, 13-19 |
| Index terms: | International economic relations Regional policy Employment Job centres Western Europe |
| Language: | eng |
| Abstract: | In this second of two-part feature on call centres, the authors look at the incidence of call centres, the profile of the call-centre workforce and the main employment issues in this sector in nine European countries: Ireland, Italy, Netherlands, Norway, Spain, Sweden, and United Kingdom |
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