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| Author: | Karapetrovic, S. Willborn, W. |
| Title: | Quality audit in financial investment services |
| Journal: | International Journal of Auditing
2000 : JUL, VOL. 4:2, p. 139-152 |
| Index terms: | Auditing Investments Securities Service quality |
| Freeterms: | ISO 9000 |
| Language: | eng |
| Abstract: | This paper discusses the following two questions: What is a 'Quality Audit'? Why and how does it apply to financial investment services? It describes details of the ISO 10011 audit standard and its application in FIS. |
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