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| Author: | Gasson, S. |
| Title: | A genealogical study of boundary-spanning IS design |
| Journal: | European journal of information systems
2006 : FEB, VOL. 15:1, p. 26-41 |
| Index terms: | information systems networks theories |
| Freeterms: | situated design |
| Language: | eng |
| Abstract: | The paper presents the design of a business-aligned information system (IS) from an actor-network perspective viewing non-human intermediaries jointly as inscriptions and boundary objects. The design process is assessed by analyzing the intersected activities of a team of 7 organizational managers defining changes to business processes, information technology, and organizational roles and responsibilities. These managers enacted a new reality through their interactions with external stakeholders, senior managers,..., business documents, and IT systems. This study provides rich insights into the complexities of systems definition and negotiation etc. |
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