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Author:Holsapple, C.W.
Wu, J.
Title:In search of a missing link
Journal:Knowledge management research & practice
2008 : MAR, VOL. 6:1, p. 31-40
Index terms:knowledge management
strategy
theories
competitive advantage
performance management
Language:eng
Abstract:Several indicators suggest that knowledge management (KM), as a field of study and practice, is here to stay. KM is an expansive and expanding field with the potential to offer a unifying foundation for many other disciplines. However, there is a major missing link. Specifically, is there a link btw. superiour KM performance and a firm's bottom line? If so, what is the nature of this link? This paper argues that it is both important and possible to explore this missing link. If such a link can be established, then the gravitas of KM is reinforced,..., and a set of related research questions are unleashed.
SCIMA record nr: 267969
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