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| Author: | Hill, R. |
| Title: | Personal touch pulls SAS out of its stall. !Scandinavian Airlines System (SAS) !Carlzon, J. |
| Journal: | International Management
1982 : DEC, VOL. 37:12, p. 18-22 |
| Index terms: | AIRLINES MANAGEMENT STYLES SCANDINAVIA |
| Language: | eng |
| Abstract: |
SCIMA