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| Author: | Marchington, M. Dale, B. |
| Title: | Who is really taking the lead on quality? (Qualitätssteuerung) |
| Journal: | Personnel Management
1993 : APR, VOL. 25:4, p. 30-33 |
| Index terms: | |
| Freeterms: | PERSONALABTEILUNG, PERSONALAUSBILDUNG |
| Language: | eng |
| Abstract: | A study carried out as part of a major IPM research project shows the varying roles played by the personnel function in organisations that have set out to achieve quality management. The case study work detailed in this article was complementary to an employer survey and literature review carried out by the IPM. |
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